Return and Refund Policy

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Motor Parts 4 Shades Refund/Exchange Policy

At Motor Parts 4 Shades, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, you may be eligible for a store credit under the following conditions:

1. Eligibility      for Return:
   • Items must be unopened and unused.
   • Returns are initiated within 15 days of the purchase date.

1. Return      Process:
   • Use the return function via our website to initiate a return.
   • Provide your order number, the item(s) you wish to return and the reason for the return.
   • A Return Authorization (RA) number will be provided to you. This RA number  must be included with your return shipment.

1. Shipping:
   • Customers  are responsible for return shipping costs.
   • We recommend using a trackable shipping service & purchasing insurance for items over $75. 

1. Inspection      and Store Credit:
   • Upon  receipt of your returned item, we will inspect it to ensure it meets the return eligibility criteria.
   • If  approved, a store credit will be issued to your account for the purchase price of the item(s), excluding original shipping costs.

1. Non-Returnable      Items:
   • Glydea Drapery Rods
     1. The motor only may be returned if in its original packaging, unused 
   • Items that have been opened or used.
   • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
   • Items that are not working and still under warranty may be covered under the  manufacturer's warranty.

Contact Information:

Motor Parts 4 Shades
Bowling Green, KY
Phone: (270) 847-4600
Website: Motor Parts 4 Shades